Shipping policy

The product description will detail whether the specific item you are interested in is a instant-fulfillment, made-to-order, or in-production item.

ALL orders come with a money back guarantee depending on how long it has been since you have ordered and what type of production item you have ordered. If you do not receive your items within time outlined you are eligible for a refund, NO QUESTIONS ASKED.

Instant-fulfillment - This item is ready to ship! Orders are processed immediately and shipped within 2-4 business days. Money back guarantee if order is not received within 14 business days.

Made-to-order - This item is hand-crafted just for you! We customize and each piece upon purchase, with shipping within 10-14 business days. Money back guarantee if order is not received within 28 business days. (Want to see how your item is made? Watch behind-the-scenes here).

In-production - This item is in the works! Once you place your order, we produce and ship within 3-5 weeks. Money back guarantee if order is not received within 39 business days.

"Why are the money-back guarantee times longer than the estimated shipping times?" - We add a buffer to account for unexpected delays—like courier issues, supply chain disruptions, or high-volume seasons. If your order doesn’t arrive within that extended window, you’re guaranteed a refund—no questions asked.
This way, you can shop with confidence, knowing we’ve got your back.